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Ola Electric plans to expand its owned service network to 1,000 centers by December this year, said Bhavish Agarwal, co-founder and CEO of Ola Electric. said.
The company has approximately 800 stores and 500 service centers nationwide.
“Over the past three years, we have built a market-leading position with over 7L communities. We have nearly 800 stores, but only about 500 service centers. Starting today, that will change. We are expanding our network and building a best-in-class service, “Ownership experience with on-demand and AI-powered services,” it said in a social media post.
“Anytime, Anywhere Service Network: We will double our company-owned service network to 1,000 centers by December this year,” he added.
The company is training 100,000 third-party mechanics under its network partner program to make all mechanics in India EV-ready by December 2025.
Agarwal promises to provide backup S1 scooters in case of service delays.
“Service issues are resolved in one day! In case of delays, we provide a backup S1 scooter. Plus, Ola Care+ customers also receive a free Ola Cabs coupon until service is resolved. ” he said.
AI-powered proactive maintenance and remote diagnostics deliver an unparalleled ownership experience. They detect problems before they occur and proactively address them right at the customer’s doorstep. These features will be rolled out in MoveOS 5 in October!, he added.
