Idemia Public Security has introduced new features to its mobile ID app to improve the accessibility of digital IDs for people with disabilities. This update is compliant with the Americans with Disabilities Act (ADA) and is designed to ensure equal access for all users.
IDEMIA has worked with US state governments and companies such as digital quality testing company Applause to address accessibility challenges. Applause worked with Idemia’s design team to identify the issues and move forward with the next phase of development focused on further upgrading the app’s usability design.
“We are excited to work with IDEMIA to support their inclusivity goals and ensure that their mobile ID applications remain compliant with global accessibility standards,” said Applause Solutions. said Bob Farrell, VP of Delivery and CX.
“We are currently in the inclusive design phase of the project, where we will help optimize the UX so that the product is not only functional, but truly great for all users. In addition to accessibility audits, our team uses diverse test data from the world’s largest community of testing professionals and end users, including people with disabilities who have access to a variety of devices and platform configurations for testing. and provide deep insight. Their perspectives are essential to developing a fully inclusive experience.”
Reflecting IDEMIA’s commitment to increasing the inclusivity of biometric-based technology, the updated mobile ID app that allows users to store their digital ID includes screen reader compatibility, adjustable text size and contrast, and voice recognition. , keyboard navigation, and more. The company claims that it also supports alternative text for images and offers a high-contrast mode that is compliant with Web Content Accessibility Guidelines (WCAG).
Idemia’s apps offer convenience as well as security, allowing users to control the information they share and protect their privacy through biometric or PIN-based access.
Donnie Scott, CEO of Idemia Public Security North America, reaffirms the company’s commitment to developing accessible technology. “Our next-generation mobile ID app reflects our commitment to ensuring a fair experience for all users. We look forward to continuing to partner with the state and innovative companies like Applause to help create and verify .”
Through its IMPACT program, the company says it also focuses on sustainable practices such as privacy protection, equity, and inclusivity in technology.
In other work on identity mobile apps, IDEMIA recently launched a mobile app designed to capture and store children’s biometric identification information to provide parents with a secure way to manage their children’s biometrics. We partnered with My Family ID to bring the app to families. data.
Article topics
Accessibility | Digital ID | Digital Inclusion | IDEMIA Public Safety | Mobile App | User Experience
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